Ms. Felisha Jones did a great job in guiding me through the claim process, especially with regard to the large amount of documentation involved. She was always very professional and helpful, returning calls and emails promptly, as well as reaching out to see how I was doing during my time off work.
When a person is medically unfit long term to perform service for their employer it is critically important to have a source of income to sustain themselves and their families. I am eternally thankful for Cornerstone and the assistance they provided.
There may just be an off chance my Claim Representative was the champion of the Cornerstone Claims Department or maybe it’s incorporated within their corporate culture, but working with her over the lifecycle of my case was a phenomenal experience. She took the time to keep me informed at all times and ensure and inspire my valuation while I was at a low point in my life and feeling devalued. Most importantly, she blended individual advocacy with professional activity and made me feel like her and Cornerstone had my back.
Without Cornerstone we would be in a world of hurt, you all make it really easy to get the claims taken care of!!
Everything was done in an exceedingly prompt fashion. I was more than pleased with the whole process.
My claims advocate, Lindsay Klein was excellent handling my claims, making sure everything went as smooth as possible. Cornerstone provides excellent service to union members!