Claims Survey We are always looking for feedback to help us improve our service and better assist claimants. Your feedback is a valuable part of that process. Please help us by completing the claims survey below. Name* First Last What union are you a part of?* HiddenWhat is your claim ID? (not needed if you don't know it) Who was your Cornerstone Claims Advocate?Emily StevensFelisha JonesKassandra FigueroaKatelyn StarckKelsey GoldKevin PfallerLindsay KleinLluvia HernandezWylie SimmonsWas your claim handled in a timely manner?* Quicker than I expected About as long as I expected Longer than I expected Did the customer service at Cornerstone meet your expectations?* Better than I expected About what I expected Less than I expected If you had any issues with your claim, did a claims representative at Cornerstone resolve them quickly?* Quicker than I expected About as long as I expected Longer than I expected I did not have any issues with my claim How difficult did you find it to submit your claim?* Easier than I expected About what I expected More difficult than I expected Did the Claims Representative at Cornerstone inform you of what to expect during the claims process?* Provided ALL the information needed Provided some of the information needed Did not provide any information Was the Claims Representative accurate about what to expect during the claims process?* Yes they were accurate They were partially accurate No they were not accurate How was your overall claim experience?* Better than I expected About what I expected Worse than I expected How important were these benefits to helping you maintain financial stability?* Crucially important Very important Important Helpful Less than what I needed Not enough If anything, what could have made your claims process better?Would you like to write a testimonial for our website? If so, please write your testimonial in the block below.