Claims Survey We are always looking for feedback to help us improve our service and better assist claimants. Your feedback is a valuable part of that process. Please help us by completing the claims survey below. Name* First Last What union are you a part of?* HiddenWhat is your claim ID? (not needed if you don't know it) Who was your Cornerstone Claims Advocate?Felisha JonesKatelyn StarckKevin PfallerLindsay KleinLluvia HernandezTiffani PreteWas your claim handled in a timely manner?* Quicker than I expected About as long as I expected Longer than I expected Did the customer service at Cornerstone meet your expectations?* Better than I expected About what I expected Less than I expected If you had any issues with your claim, did a claims representative at Cornerstone resolve them quickly?* Quicker than I expected About as long as I expected Longer than I expected I did not have any issues with my claim How difficult did you find it to submit your claim?* Easier than I expected About what I expected More difficult than I expected Did the Claims Representative at Cornerstone inform you of what to expect during the claims process?* Provided ALL the information needed Provided some of the information needed Did not provide any information Was the Claims Representative accurate about what to expect during the claims process?* Yes they were accurate They were partially accurate No they were not accurate How was your overall claim experience?* Better than I expected About what I expected Worse than I expected How important were these benefits to helping you maintain financial stability?* Crucially important Very important Important Helpful Less than what I needed Not enough If anything, what could have made your claims process better?Would you like to write a testimonial for our website? If so, please write your testimonial in the block below.