We are always looking for feedback to help us improve our service and better assist claimants. Your feedback is a valuable part of that process. Please help us by completing the claims survey below.

Name*
First Last
What union are you a part of?*
What is your claim ID? (not needed if you don't know it)
Who was your Cornerstone Claims Advocate?
Was your claim handled in a timely manner?*
- Quicker than I expected
- About as long as I expected
- Longer than I expected
Did the customer service at Cornerstone meet your expectations?*
- Better than I expected
- About what I expected
- Less than I expected
If you had any issues with your claim, did a claims representative at Cornerstone resolve them quickly?*
- Quicker than I expected
- About as long as I expected
- Longer than I expected
- I did not have any issues with my claim
How difficult did you find it to submit your claim?*
- Easier than I expected
- About what I expected
- More difficult than I expected
Did the Claims Representative at Cornerstone inform you of what to expect during the claims process?*
- Provided ALL the information needed
- Provided some of the information needed
- Did not provide any information
Was the Claims Representative accurate about what to expect during the claims process?*
- Yes they were accurate
- They were partially accurate
- No they were not accurate
How was your overall claim experience?*
- Better than I expected
- About what I expected
- Worse than I expected
How important were these benefits to helping you maintain financial stability?*
- Crucially important
- Very important
- Important
- Helpful
- Less than what I needed
- Not enough
If anything, what could have made your claims process better?
Would you like to write a testimonial for our website? If so, please write your testimonial in the block below.

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